Introduction to Rosemark

Contacting Rosemark

Hours of Support: 8am - 6pm EST, Monday - Friday

Phone: (734) 662-3537 ext.1

Email: support@shoshana.com

General Resources
- The Customer Center
- Downloading, Installing, and Updating Rosemark (4 min)
- The Demo Database (3 min)
Self-Guided Training Resources -
- Module 1 - Clients and Caregivers
  - Webinar Recording (52 min)
  - Module Videos
    - Adding a Caregiver (7 min) Caregiver Overview
    - Adding a Client (9 min) Client Overview
  - Module 2 - Scheduling
    - Webinar Recording (50 min)
    - Module Videos
      - Quick Scheduling Guide (5 min) Brief summary of scheduling from new client to assigning a caregiver
      - Quick Scheduling Adjustments (4 min) Brief summary of how to adjust an existing schedule
      - Setting Up a Client's Service (4 min) Service Types Overview
      - Planner Basics (11 min) Detailed review of the Planner
- Module 3 - Electronic Visit Verification (EVV)
  - Webinar Recording (48 min)
  - Module Videos
    - Working with EVV (8 min)
- Module 4 - Care Plans and Tasks
  - Webinar Recording (54 min)
  - Module Videos
    - Care Plans and Skills Matching (8 min) Brief summary of Care Plans