Journeys
Creating a Journey:
Journeys provide you and your team with a simple yet robust drag and drop campaign builder. Journeys have a variety of uses, but our staff favorite is using them for marketing campaigns. Sending contacts through a flow chart based on their actions provides you with yet another awesome automation tool in your account.
Tracking Journeys:
After you set up your journeys in the builder area, you're now all set to track the progress of each contact within their contact record. From here, you can see which step your contact has progressed to, while also being able to skip them to the end of your journey. Clicking to view their current progress in the journey brings up an animated window that recaps the current route they have taken in the journey and where they will be headed.
