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accounting _ business development center _ HR & employee development _ marketing _ special finance.pngIn This Issue | April 6, 2017

"Adapting company culture not only encourages and motivates
your entire team to work together and deliver the best
customer service experience for your customer,
but also fosters a positive work environment for all."

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Does Your Dealership Foster a

Customer Care Culture?


The Business Development Center (BDC) is very successful at driving traffic, and it is the result of their dedication to daily, consistent effort, coaching, and execution of best practices and processes that have been proven successful.

The BDC has a Customer Care Culture that establishes rapport and sets appointments to get the customer through your door. Wouldn't it be great if you could create and maintain the same Customer Care Culture throughout your entire dealership?

To find out what steps you can take to foster a Customer Care Culture, read the full article.

 

HR | Recruiting


Employees determine the success of your company,
make sure you have the very best.
 
Finding quality individuals to excel in management and Special Finance positions can be challenging. With contacts throughout the United States, we can assist your dealership in research and vetting of highly skilled candidates. Let us take care of the hiring process for you.
 
 
 
"I want to say THANK YOU to Harlene Doane and DealerStrong. I only wish I had contacted Harlene earlier in the process. She screened and interiewed these people before and after my initial contact with them. We made the hire and give her credit for finding one of our best employees. If you are having any staffing issues I highly recommend contacting DealerStrong and allowing Harlene to make this stressful process simple and easy."
- John Clutts, Dealer Principal

 

 

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Upcoming Events:

May 17 - BDC Roundtable Meeting

May 23 - Performance Group Meeting

May 23 - SuperGroup Meeting

View the full Calendar of Events.

Call 877.811.8107 for more information.

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This email was sent by Greg Goebel from PO Box 39113 Indianapolis, IN 46239.